Ordering your Avon products by SMS can be a quick and convenient way to submit your customer orders.
If you're an Avon Representative in South Africa, you can use the Avon SMS ordering service to send your order directly from your cellphone.
In this guide, we'll show you how to order Avon by SMS, what information you need, how to format your message and what happens after you send your order.
The SMS Number
Send your order by SMS to:
43116
How to SMS your Avon order in South Africa
- Start a new sms message on your phone
- Type 43116 as the recipient
- In the message body type the letter O (for order)
- Type a space
- Type your account number (example 12345678) & space
- Type the campaign number (example 4 for April) & space
- Type the product code & space
- Type quantity needed for product code & space
- Type next product code & space
- Type quantity needed & space
- Continue with pattern until all product codes & quantities are entered
- Hit the send button on your phone
- Wait for confirmation
Important things to check before sending your order
Your account number
Make sure it's correct
The campaign number
Check it matches the current month
Product codes & quantities
Double-check for typos
Your cell number
It must be the one registered on your Avon account
Frequently Asked Questions
What number do I SMS my Avon order to?
For South African Avon Representatives, SMS orders are sent to 43116. Standard SMS rates apply.
What do I put at the beginning of my Avon SMS order?
Start your order with 0, followed by your account number, campaign number, product code and quantity. Avon also states that O or 0 can be used to start an SMS order.
Do I need spaces in my Avon SMS order?
Yes. The information in the SMS needs to be separated by spaces.
Can I put several products in one SMS?
Yes. After the campaign number, continue adding each product code followed by its quantity. Multi-part messages will still result in 1 order being placed on your account.
Why did my Avon SMS order fail?
Check that your account number, campaign, product codes and quantities are correct. Also make sure you're sending the SMS from the cellphone number registered to your Avon account.
How do I know if my Avon SMS order was received?
You'll receive a confirmation or error message on your cellphone after your SMS has been processed. It's important to fix the errors before retrying the sms.
If my sms contained an error, will Avon process the correct codes in the order?
In the event that there was a mistake, no codes will be saved as a partial order. Resubmit the entire order from scratch. This will not cause any duplication.
What are the limitations of using the SMS method for Avon ordering?
SMS ordering is convenient, but because you manually enter product codes and quantities, mistakes can happen. If you accidentally press send before completing your order, the incomplete order may still be processed.
Are there other ways to place my Avon order besides the SMS method?
Yes, you can place your Avon order using the Avon mobile app or the Avon representative website. Note that you will need to have created a profile with a password to login to these tools.